Terms of service

Terms of Service

OVERVIEW

This website is operated by Elara & Mae. Throughout the site, the terms "we", "us", and "our" refer to Elara & Mae.

Elara & Mae offers this website, including all information, tools, products, services, and content available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree with all Terms, you may not access the website or use our Services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms:

• You confirm you are at least the age of majority in your jurisdiction.
• You may not use our products or Services for unlawful purposes.
• You may not violate any applicable laws while using the Services.
• You must not transmit malicious software, viruses, or destructive code.

Violation of these Terms may result in termination of Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that:

• Your content (excluding payment information) may be transferred unencrypted across networks.
• Payment information is always encrypted during transfer.
• You may not reproduce, duplicate, copy, sell, or exploit any portion of our Services without written permission.


SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that information on this site is always complete, accurate, or current.

Any reliance placed on website content is at your own risk.

We reserve the right to modify website content without any obligation to update information.


SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Prices may change without notice.

We reserve the right to:

• Modify products or Services.
• Suspend products or Services.
• Discontinue products or Services.

without prior notice.


SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online.

Products may have limited quantities and are subject to our Refund Policy.

We make every effort to display products accurately. However:

• Colors may vary slightly between devices.
• Product appearance may vary slightly depending on lighting or screen settings.

We reserve the right to:

• Limit quantities sold.
• Restrict sales by geography or customer.
• Discontinue products at any time.


SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders.

We may limit quantities purchased per:

• Customer.
• Household.
• Address.
• Payment method.

You agree to provide accurate purchase information and update your details when necessary.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools.

These tools are provided "as is" without warranties.

Use of optional tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

• Third-party content.
• Third-party products.
• Third-party services.
• Third-party privacy practices.


SECTION 9 – USER COMMENTS & SUBMISSIONS

If you submit comments, reviews, feedback, ideas, suggestions, or other materials:

• We may use them without restriction.
• We are not obligated to compensate you.
• We are not obligated to maintain confidentiality.

You are responsible for the legality and accuracy of any content you submit.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS & OMISSIONS

Occasionally, information on our website may contain:

• Pricing errors.
• Description errors.
• Promotional inaccuracies.
• Availability inaccuracies.

We reserve the right to correct errors or cancel orders when necessary.


SECTION 12 – PROHIBITED USES

You may not use the website:

• For unlawful activities.
• To violate laws or regulations.
• To infringe intellectual property rights.
• To distribute malware.
• To collect personal information unlawfully.
• To submit misleading information.
• To interfere with security features.

Violation of these Terms may result in termination of Services.


SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that our Services will always be:

• Uninterrupted.
• Error-free.
• Secure.
• Accurate.

Products and Services are provided "as is" and "as available."

To the fullest extent permitted by applicable law, Elara & Mae shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Elara & Mae and its affiliates, employees, contractors, suppliers, and partners from any claims arising from:

• Violation of these Terms.
• Violation of applicable laws.
• Violation of third-party rights.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


SECTION 16 – TERMINATION

These Terms remain effective until terminated.

We may suspend or terminate access to our Services immediately if we believe these Terms have been violated.


SECTION 17 – ENTIRE AGREEMENT

These Terms and all related policies constitute the entire agreement between you and Elara & Mae.


SECTION 18 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the applicable laws governing our business operations.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Your continued use of our website following any changes constitutes your acceptance of the updated Terms.


SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms should be sent to:

Email: help@elaraandmae.com

Thank you for shopping with Elara & Mae™.