Contact information

Contact Information

We're always happy to help.

If you have questions about your order, shipping, returns, sizing, or anything else, please don't hesitate to reach out to our support team.

Customer Support Email

help@elaraandmae.com

Support Hours

Monday – Saturday

We aim to respond to all inquiries within 24 hours.

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your order number (if applicable).
• The email address or phone number used during checkout.
• A detailed description of your question or concern.

Frequently Asked Questions

Many common questions about shipping, tracking, returns, exchanges, and sizing can be found on our FAQ page.

Still need help?

Our team is always happy to assist.

Thank you for choosing Elara & Mae.

Elegance Has No Age